Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our home valuation service ("Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you use our Service, including:

• Name
• Email address
• Phone number
• Property address

Property Information

We collect information about your property, including:

• Property characteristics (bedrooms, bathrooms, square footage, year built)
• Property condition details (renovation status, systems age, features)
• Your assessment of property condition through quiz responses
• Your reasons for seeking a valuation
• Timeline and motivation for potential sale (if applicable)

Automatically Collected Information

When you access the Service, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide property valuation estimates
• Generate personalized insights about your property value
• Connect you with licensed real estate professionals who can assist you
• Send you information about real estate services (with your consent)
• Improve and optimize our Service
• Analyze usage patterns and trends
• Comply with legal obligations
• Prevent fraud and maintain security

4. How We Share Your Information

With Real Estate Professionals

When you submit your contact information, we share it with licensed real estate professionals who may contact you to provide property valuations, market analyses, and real estate services. By using the Service, you consent to this sharing.

With Service Providers

We may share your information with third-party service providers who assist us in operating the Service, including:

• Property data providers (for property information and valuations)
• CRM and marketing platforms
• Analytics providers
• Cloud hosting services
• Communication services (email, SMS)

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government investigations).

5. Third-Party Data Sources

We obtain property data from third-party data providers to generate valuations. This may include public records, MLS data, tax assessments, and other real estate data sources. We are not responsible for the accuracy of third-party data.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Service.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of marketing communications
• The right to opt out of SMS communications (reply STOP to any text message)

To exercise these rights, please contact us using the information provided below.

9. Do Not Sell My Personal Information

We do not sell your personal information in the traditional sense. However, when we share your contact information with real estate professionals, this may be considered a "sale" under certain privacy laws like the California Consumer Privacy Act (CCPA). You have the right to opt out of this sharing.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

11. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to delete your personal information (with certain exceptions).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us.